Useless App, Useless Troublehooting

All your app wants to do is upsell EVERYWHERE. You have dig around to find Troubleshoot and that always says there is not trouble in your area. Your app freezes up when there are problems like intermittent non-response and glacial response. Your app should switch to using the cell connection when the cable connection is not working. Your only response ever is to either restart your modem (gateway) or have you dispatch. No attempt at actual troubleshooting.

The app seems designed to waste the customers time long enough that they have to abandon trying to restore the service and wait for you to accidentally fix what you've broken.

Dish's offer of $50 Starlink is looking better everyday.