Visitor

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2 Messages

11/10/2026 5:59 AM

UPDATED APP NO LONGER HAS FAVORITE CHANNELS TAB!

I just upgraded to the new Xfinity App and there is no tab for our favorite channels!  We have the box for all our other TVs and was convinced to use the app for another one on the house. But after the upgrade we no longer see our well used favorites tab. Can the plug it back in. Seems counter intuitive to limit options that cause more remote tapping and scrolling. Thx. 

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New Poster

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6 Messages

1 day ago

Yes please xfinity put this feature back in as well as the five or so channels in the watch history. Thanx!

Visitor

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1 Message

1 day ago

Happened to me on my LG tv as well. Also on iPhone it upgraded without asking and no favorite and no program info!

Visitor

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1 Message

21 hours ago

Geez, who’s responsible for the design of the new streaming app? Why do I have to scroll down multiple multiple times to get to the channels I watch. This lack of functionality is crazy. Clearly the design team has no idea how important the favorites functionality is. And clearly they must themselves not use it. They just scroll scroll and scroll to go from channel 2 to 1000. Crazy and stupid.

Visitor

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2 Messages

20 hours ago

I love Xfinity. But if favorites option can’t be reinstalled, I’d consider changing services.  

Visitor

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2 Messages

20 hours ago

We all agree!  What happened to our favorites option?  

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