Visitor
•
2 Messages
Update Xfiniti app
Today I'm unable to use this app because I am being told that my phone no longer supports this app. I have a Galaxy S9 that works just fine. How can I get back to using this app.
Visitor
•
2 Messages
Today I'm unable to use this app because I am being told that my phone no longer supports this app. I have a Galaxy S9 that works just fine. How can I get back to using this app.
XfinityThomasC
Official Employee
•
3.4K Messages
4 hours ago
Hello, @user_us12kf sorry for the inconvenience of being told the Xfinity App is not supported by your Galaxy S9. Can you tell me what version of Android is running on your phone? The Xfinity App requires 12 and up. I recommend deleting the app and then redownloading it.
0
0
BruceW
Gold Problem Solver
•
27.4K Messages
4 hours ago
If it's an Android device, employees have been posting "... The Xfinity app has been updated, and now requires the Android 12 operating system or higher...". I'd be amazed if they rolled that back. It would cost them a few pennies!
2
0