Visitor

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1 Message

Saturday, December 27th, 2025 9:51 PM

Unpause device

I have gone to every section within the app and there is not section that shows the paused device that I have. I have gone to the Wi-Fi tab and the devices not connected and it is not visible. Please help. 

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Expert

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115.1K Messages

2 days ago

Concern moved here to the Xfinity App help section for assistance.

Official Employee

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2.7K Messages

4 hours ago

Hi there, @user_confused2000 I'm sorry for the trouble you are experiencing try to show the paused device that you have. Since it's been a few days since you last posted, were you able to get assistance with the paused device?-Richard

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