Hello user_1pdm2m, thank you for joining us in our Xfinity Community forum. Unknown devices can be disturbing. I know I would be if I suddenly found devices I was not familiar with. Have o tried viewing the connected devices through the Xfinity app? Being able to "hunt them down" can be difficult at best. The most secure move would be to use the app, and remove those devices. You can also change your Wi-Fi password (that can be aggravating, but keeping unauthorized devices or users out of your network should make it worth the hassle). We are here, and happy to assist you.
XfinityJeffB
Official Employee
•
92 Messages
13 hours ago
Hello user_1pdm2m, thank you for joining us in our Xfinity Community forum. Unknown devices can be disturbing. I know I would be if I suddenly found devices I was not familiar with. Have o tried viewing the connected devices through the Xfinity app? Being able to "hunt them down" can be difficult at best. The most secure move would be to use the app, and remove those devices. You can also change your Wi-Fi password (that can be aggravating, but keeping unauthorized devices or users out of your network should make it worth the hassle). We are here, and happy to assist you.
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