Visitor
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1 Message
Unable to unpause device. No Advanced Security in xFi app.
I created a schedule to pause a device on our network at ~2AM several years ago. Now I can't remove it, because the xFi web portal was discontinued and I haven't found anywhere in the app to change or remove the schedule.
How can I view/change/delete the schedules for devices on my network, or can someone from Comcast remove any schedules which may be set on our account?
Thanks,
-John
XfinityLinda
Official Employee
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1.8K Messages
2 years ago
We appreciate you connecting with us @jvwise here in our community. We are happy to assist. We not have the Xfinity app, and you are able to view and adjust settings there. Here: https://www.xfinity.com/support/articles/xfinity-xfi-faqs is a helpful article about the pause feature. Let us know if you have any other questions.
(edited)
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the proper help section for assistance.
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