Skip to main content
user_585dkm
1st Topic

1 Message

Monday, August 26th, 2024 2:48 AM

Closed

Unable to login to xfinity app

When I try to login to the xfinity app it says “sorry that didn’t go as planned” every single time. I’ve restarted my phone, I’ve changed my password, I’ve cleared my cache. Nothing is helping. 

Question

 • 

Updated 

1 year ago

63

1

0

Oldest First
Selected Oldest First
XfinityBrianH

Official Employee

 • 

1.9K Messages

1 year ago

 

user_585dkm Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

0

0

forum icon

New to the Community?

Start Here