Visitor
•
2 Messages
Unable to login on My Xfinity App
When I login to the app a picture of a cloud with lightning bolt and gold circle appears with the words "we're sorry we weren't able to connect. Please try again".
When I try again the same thing happens over and over again.
Any assistance would be appreciated
XfinityAbbie
Official Employee
•
600 Messages
2 m ago
@user_23a284 Hello and thank you for reaching out to us on Xfinity Community Forums! I am sorry to hear you are having issues with logging in! You reached the right team, and I can assist. When you try to log in, are you connected to your home network?
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