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Thursday, February 3rd, 2022 8:55 PM

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Turning off AP isolation also known as client isolation

I bought a Google Nest Mini.  It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device.  Please help me figure how to achieve this on my modem! I went to settings but nothing matched!

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618 Messages

3 years ago

Hi there. Thanks for taking the time to reach out. AP Isolation typical refers to networks on your modem other than the home. Disabling our Xfinity Wi-Fi hotspot usually does the trick for these devices. Here's some info on how to https://comca.st/3ut4CEB. Hope this helps! 

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