Kquad's profile

New Poster

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3 Messages

Sat, Feb 29, 2020 2:00 PM

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Turn off 5G

How Do I turn off 5G. Trying to connect a device that needs 2.4
EG

Expert

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90.6K Messages

2 y ago

Certain devices have trouble connecting / get confused when both bands are combined. That said, OP, see if you can disable just the 5 Ghz band with these instructions;

 

https://www.xfinity.com/support/articles/hide-disable-in-home-wifi

New Poster

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3 Messages

2 y ago

XFi gateway. Trying to connect a curtain motor that will only work with 2.4 GHz.

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