Trying to set up internet but I can’t without the app and the app won’t let me use it

I’ve been trying to open the app but it keeps sending me back to the sign in page no matter how many times I sign in

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Responses

EG

Expert

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111.5K Messages

4 years ago

Moved here to the proper board for greater visibility.

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Hi @user_65d98b! Thank you for bringing this to our attention. Could you provide a little more information? Are you using an iOS or Android device? Is the Xfinity app you're using the most current version?

3

0

U

user_1bc028

Visitor

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1 Message

@XfinityBrie

I'm using an android phone

4 years ago

0

U

user_283eed

Visitor

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1 Message

This is happening to me as well

4 years ago

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XfinityRyanE

Official Employee

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1.1K Messages

Thank you for taking the time to use our community for support. We want to ensure this is addressed. Since this thread is over 3 months old, it will no longer be monitored. We ask that you please make your own public post if you need further assistance with your issue.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

Xfinity App

user_65d98b

Trying to set up internet but I can’t without the app and the app won’t let me use it

EG

XfinityBrie

user_1bc028

user_283eed

XfinityRyanE

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