PatAnkney's profile

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1 Message

Sat, May 30, 2020 10:00 AM

Trying to activate a Nexia bridge unsuccessful

I am trying to activate a Nexia bridge. I have several calls into Nexia support without resolution. They gave me  a list of ports that are necessary but I don't know how to check them without some help and  I can't seem to get a real person on the phone from xfinity to ask.  What do I do? 

Responses

Official Employee

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11 Messages

1 y ago

This is not an Xfinity product, but i do hope this link helps you get this figured out.  
https://www.youtube.com/watch?v=pQSXhemiAhw

 

Have a great weekend!

EG

Expert

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87.1K Messages

1 y ago


@PatAnkney wrote:

I am trying to activate a Nexia bridge. I have several calls into Nexia support without resolution. They gave me  a list of ports that are necessary but I don't know how to check them without some help and  I can't seem to get a real person on the phone from xfinity to ask.  What do I do? 


See this for the port forwarding;

 

https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway

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