1 Message
Trouble with the modem?
My modem is working but it shows the device Is offline in my app.. how to fix this and the modem is not working properly I would say it goes offline every time
1 Message
My modem is working but it shows the device Is offline in my app.. how to fix this and the modem is not working properly I would say it goes offline every time
CCAnthonyT
Retired Employee
•
1K Messages
2 years ago
Hey there, happy to look into this for you, we may need to just simply send some provisioning signals to your equipment! Please send a DM to XFINITY SUPPORT with your name and address for me.
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