Transferred service, now getting 'You need to upgrade' message
I have been pleasantly using xFi for over a year, and suddenly I'm getting that message, not allowing me to change my port forward settings, etc.
I transferred my service on June 1st, and it's been already 6 days. When will this be fixed?
Also, I'm getting a message, 'not a valid zip code' when I try to live chat with an agent. Why is this so?