denalidadd's profile

Frequent Visitor

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7 Messages

Wed, Jul 24, 2019 12:00 PM

To which network is xFi connected?

I have several home network connections with different names, both 2.4 GHz and 5 GHz. All of them run through three different Apple connections to the main router connection with my Comcast outside line. Some of my computers are in unusual locations; that is why I put one of the pods nearby, but I do not know which network the pod is catching.

 

How can I tell which of my networks my xFi pods are conntected to? 

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Responses

Frequent Visitor

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7 Messages

2 y ago

I see all the electronic devices connected to my home wifi (Echo, laptop, Mac, television, etc.) but I do not see any of the xFi pods, unless they have funny names. Even then, there are only two, not three.

 

For example, this Macbook Pro I am using to post this reply sits a couple of feet from a pod and it is one room away from one of my Apple Time Machine Internet connections. The laptop says it is connected to one of them, but I cannot tell if it is through one of my xFi pods or directly to the TIme Machine.

Official Employee

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2.9K Messages

2 y ago

Greetings, denalidadd! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize for the confusion on how the xfi pods are connecting your devices. For more information on how these connections please see the following link: https://www.xfinity.com/support/articles/xfi-pods-faqs. However, you should be able to see what's connected through the xfi app. Also, have you had these pods connected 7 days? It can't take up to 7 days for the pods to analyze your network and allow your devices to connect.

Official Employee

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2.9K Messages

2 y ago

Hello, denalidadd. I have not heard back from you and hope the issue has been resolved. If you still need assistance, please feel free to start a new public thread.

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