To access xFi, you'll need to upgrade your service/equipment

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@yanchinl wrote:

Hi, I have a issue when I tried to use xFi.

 

It shows "To access xFi, you'll need to upgrade your service/equipment". 

From some old posts, I think it is because my account is linked to old account number.

 

Would you please take a look at that? Thanks

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Are you actually using an Xfi compatible gateway device ?

@EG Yes, mine is Arris TG1682G

O/k then I would follow the advice given by others here.