Greetings @user_6efre6. Thank you for reaching out on our Community Forum. I am sorry to hear you are having trouble with your app login, and I would love to assist you with this. Are you logging in as the primary user on the account? Here is a Link that may help.
EG
Expert
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115K Messages
8 months ago
Concern moved here to the Xfinity App help section for assistance.
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XfinityAbby
Official Employee
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479 Messages
8 months ago
Greetings @user_6efre6. Thank you for reaching out on our Community Forum. I am sorry to hear you are having trouble with your app login, and I would love to assist you with this. Are you logging in as the primary user on the account? Here is a Link that may help.
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