Hi @user_343105 thank you for visiting our Community Forums for help with connecting your tablet. Are you still in need of assistance? Are you receiving any error message and are you connected on your in-home network?
Thank you sharing the error message you're receiving when attempting to connect to your WiFi, @user_343105. Have you attempted to "forget" the signal from your tablet and then try to connect to it again? How about your modem, have you tried resetting by using our incredible My Account app?
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XfinityEva
Official Employee
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452 Messages
1 m ago
Hi @user_343105 thank you for visiting our Community Forums for help with connecting your tablet. Are you still in need of assistance? Are you receiving any error message and are you connected on your in-home network?
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user_343105
Visitor
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3 Messages
1 m ago
It says not connected to WiFi can't figure out how to connect
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