Visitor

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1 Message

09/11/2026 6:37 PM

Streaming Bundle not activating

I signed up for a bundle which includes Peacock, Apple TV, Hulu/Disney, Netflix and HBO Max. HBO Max is the only one that gave me an option to activate it. I have called and chatted with multiple people who cannot help me. I open the activation email sent and click the manage subscription link and under Peacock, Apple TV, Hulu/Disney, Netflix it shows an hourglass with a ? that says Activate your Xfinity service for access to streaming services. I have been a customer for years. 

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Official Employee

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3.7K Messages

1 hour ago

Hi there, @user_jw02pc I'm sorry for the inconvenience. Since it's been a few days since you originally posted, are you still experiencing trouble activating your streaming services?

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