U

Visitor

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2 Messages

Sunday, November 20th, 2022 11:06 PM

Sling App on Flex doesn’t support AirTV channels

I am unable to view my AirTV channels through the Xfinity Flex - Sling App. When will your App be upgraded to support this feature? I have no issues viewing these channels on my Roku, they are only missing when I use my Xfinity Flex.

XfinityJohnG

Official Employee

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236 Messages

3 months ago

Thank you for reaching out to us here @user_b8935f. It looks like the Flex uses a customized version of the Sling app written specifically for the Flex, just like the Sling app for my LG TV. That also doesn't work with the AirTV ecosystem. I have not been able to locate any information on when that will be modified. The only information I found was the https://www.airtv.net/help-how-to/articles/airtv_what-devices-are-compatible.aspx site that lists all the compatible current devices for AirTV. 

Visitor

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2 Messages

@XfinityJohnG​ Thank you. Really hope this functionality ends up in your customized app soon. I rarely use the Flex because of this issue. Will there be future upgrades to your Sling app or should stop hoping?

Official Employee

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468 Messages

@user_b8935f, great question! At this time we have no updates on this from Sling for this concern, I do apologize.

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Regular Visitor

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3 Messages

17 days ago

I also had problems with FLEX and LG TV, trying to watch airTV through sling.  I solved it in a simple way.  Bought a Roku stick  for a few dollars and hooked it up to an unused HDMI port on the TV.  Sling implementation on Roku seems to fully support all the features, including airTV. Problem solved (with a not so simple solution).... 

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