Hello @user_26bee0 , thank you for taking the time to reach out to our great team through Forums. I understand you have questions about your modem and why it goes offline each night. I know we do periodically have updates we push to modems to make sure they have the latest protection software and connection information available. Can you tell me when you notice this offline happening during the night?
CCBrian1
Contributor
•
367 Messages
1 year ago
Hello @user_26bee0 , thank you for taking the time to reach out to our great team through Forums. I understand you have questions about your modem and why it goes offline each night. I know we do periodically have updates we push to modems to make sure they have the latest protection software and connection information available. Can you tell me when you notice this offline happening during the night?
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