U

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4 Messages

Friday, April 14th, 2023 3:36 PM

Closed

Sleep

Get modem out of sleep mode

Contributor

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367 Messages

2 years ago

Hello @user_26bee0 , thank you for taking the time to reach out to our great team through Forums. I understand you have questions about your modem and why it goes offline each night. I know we do periodically have updates we push to modems to make sure they have the latest protection software and connection information available. Can you tell me when you notice this offline happening during the night? 

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