U

Visitor

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2 Messages

Sat, Jun 4, 2022 2:18 AM

Self Install

Is anyone having difficulty on App when trying to self install X1 Gateway modem? 6/3/22

Again

Expert

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27.9K Messages

4 m ago

It would be more helpful if you told us the problems you're having rather than asking if anyone else is having problems.

Visitor

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2 Messages

@Again​ keep getting the same message to “please try again” after clicking option to self install. Never even get to the point of attempting to enter my modem’s info. 🤷🏻‍♂️

Official Employee

 • 

374 Messages

Hello @user_932e60, were you able to get the app to work or do you still need assistance?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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