2 Messages
SEC Network + not working
The app is not working properly. Is not loading and we are following instructions on how to load it. Did system reset still not working
2 Messages
The app is not working properly. Is not loading and we are following instructions on how to load it. Did system reset still not working
Ybroussard
New Poster
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2 Messages
1 year ago
Same here! Getting message cannot play video at this time
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XfinityChelseaB
Official Employee
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1.1K Messages
1 year ago
Hello @user_3eccf9, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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