U

Saturday, September 9th, 2023 9:51 PM

Closed

SEC Network + not working

The app is not working properly. Is not loading and we are following instructions on how to load it. Did system reset still not working 

New Poster

 • 

2 Messages

1 year ago

Same here!  Getting message cannot play video at this time

Official Employee

 • 

804 Messages

@Ybroussard Hey there! Has this been resolved?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

 • 

1.2K Messages

1 year ago

Hello @user_3eccf9, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

forum icon

New to the Community?

Start Here