Visitor

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3 Messages

11/13/2026 3:38 AM

Searching For Channels

So, before the app revamp, if I wanted to look up a channel, all I had to do was type it into the Search feature. For example, TCM (Turner Classic Movies). It would pull up TCM Channel Collection and I could see the three or four TCM channels. Then I could pop over to the guide and see what was on TCM. Easy! NOW, I have to actually go to the SETTINGS (!) and click on Help, Help & Support, View Channel Lineup, Type in the channel name (Not just TCM, now I have to SPELL OUT Turner Classic Movies), then make a note of the four options, close out of Settings entirely, go BACK to the main page and then go to 'Guide' to see what is on TCM. So, what is that? Like 10 extra steps, now? GREAT!!!!! This revamp sucks. There are dozens and dozens of channels available, but finding them via Search is no longer an option. Who wants to scroll through the entire guide? The Search only allows you to find shows or movies, but not channels!!

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Official Employee

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544 Messages

3 hours ago

@user_0uca0b thanks for taking the time to post on our Xfinity Community Forums page. I appreciate the feedback regarding the recent Xfinity Stream app update, and I can send it to the proper channels. We've received feedback regarding the channel search and features like Favorites, thanks for sharing your experience. 

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