3 Messages
same issue as before
Since they are requiring me to repost this issue here you go
Xfinity app is only displaying Account and overview again same as 4-6 months ago I have already called, already cleared cache, data and uninstalled and waited for a refresh or so they said and app will not work still
XfinityShawn
Official Employee
•
1.8K Messages
5 months ago
@user_fxn8wd My team can help you with your app concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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