Frequent Visitor
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5 Messages
Router password reset
I don't have my router password, is there any way to reset it without restting the entire device to default? I don't want to do that because I don't think I'll be able to reproduce all the settings from memory without seeing them first...
Thanks for any help!
Accepted Solution
XfinityJosh
Official Employee
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131 Messages
4 years ago
Hello @1moreusername you will need to reset it completely if you no longer are able to use your password to log into the admin portal. Yes you will have to do a full reset by sticking something in the reset hole for 45 seconds etc sorry!
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XfinityJosh
Official Employee
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131 Messages
4 years ago
Hi, @1moreusername . Do you mean your router password for 10.0.0.1 admin portal to get into your Gateway settings for the modem interface or do you mean your WiFi password to connect to the wireless internet in your home?
https://www.xfinity.com/support/articles/view-change-wifi-password
You can view your WiFi password by saying WiFi password into your voice remote and it will come up on your TV as well. Take care and have a great Sunday!
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EG
Expert
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103.5K Messages
4 years ago
No. Sorry.
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1moreusername
Frequent Visitor
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5 Messages
4 years ago
Hi, thanks. I'm talking about accessing the admin portal to the Gateway settings.
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