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Wednesday, May 21st, 2025 1:15 AM

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Roku repeated sign-ins

Three of my TVs stream xfinity using a Roku device.  For the last month, I have either had to sign in each time, or more frequently and more frustrating, I have to disconnect and then reconnect to the network.  What has changed and what can I do to not have to continually sign in or reconnect to the network?

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Official Employee

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3.5K Messages

7 months ago

Hi there, user_c31va1! Thanks for taking the time out of your day to reach out about the Xfinity Stream app on your Roku devices. I understand that would be frustrating to have happening. Have you tried to uninstall and reinstall the Xfinity Stream app? Are you getting an error coming up when you have to sign out and back into the network? 

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