kaylord84's profile

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1 Message

Wed, Oct 30, 2019 9:00 AM

Remove xfi pods from account

I downgraded my service to cable TV only. But already returned my gateway . But didn't remove xfi pods from my account before doing so . Now I can't remove them and gift them to my brother

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ComcastRachelH

Official Employee

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2.3K Messages

2 y ago

kaylord84 -- If the Pods are not currently online (connected to your Gateway), they should automatically be removed from your account when your brother activates them.  You can give him the Pods and ask him to activate them using the xFi App. 

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