U

Visitor

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2 Messages

Wednesday, October 18th, 2023 4:36 AM

Closed

Remove unwanted device

I can’t seem to delete a device connected that’s not supposed to be connected 

Expert

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106K Messages

11 months ago

The concern is not "E-mail" help related. Topic moved here to the proper help section for assistance. 

Official Employee

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4K Messages

11 months ago

Hey, @user_9ff49e! Thanks for reaching out to us on the forums! We certainly understand wanting to get those devices removed that should not be connected. Can you explain a little more about what it's connecting to? Are you talking about your network or are you talking about to the Xfinity stream app?

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