ThophapHoang's profile

New Poster

 • 

1 Message

Mon, May 18, 2020 3:00 PM

Remove old modem

I activated my new modem and it is working, but how do I remove my old modem that is still showing in my devices?

Responses

PLCMAN

Contributor

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30 Messages

1 y ago

I have the same issue. My account is reporting four modems and I need to remove three.

XfinityJosh

Official Employee

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131 Messages

1 y ago

Visitor

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1 Message

@ComcastJosh 

This is not the answer. We are looking for how to remove a wireless gateway from the list of network devices. 

EG

Expert

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89.2K Messages

@lasdeauna 

I believe that ComcastJosh no longer works on this team.

Please create a new topic of your own here on this board detailing your issue. Thanks. Year old dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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