ThophapHoang's profile

New Poster


1 Message

Mon, May 18, 2020 3:00 PM

Remove old modem

I activated my new modem and it is working, but how do I remove my old modem that is still showing in my devices?





30 Messages

1 y ago

I have the same issue. My account is reporting four modems and I need to remove three.


Official Employee


131 Messages

1 y ago



1 Message


This is not the answer. We are looking for how to remove a wireless gateway from the list of network devices. 




89.2K Messages


I believe that ComcastJosh no longer works on this team.

Please create a new topic of your own here on this board detailing your issue. Thanks. Year old dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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