ThophapHoang's profile

New Poster

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1 Message

Mon, May 18, 2020 3:00 PM

Remove old modem

I activated my new modem and it is working, but how do I remove my old modem that is still showing in my devices?

Responses

PLCMAN

Contributor

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24 Messages

1 y ago

I have the same issue. My account is reporting four modems and I need to remove three.

Official Employee

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131 Messages

1 y ago

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Visitor

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1 Message

@ComcastJosh 

This is not the answer. We are looking for how to remove a wireless gateway from the list of network devices. 

EG

Expert

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86.6K Messages

@lasdeauna 

I believe that ComcastJosh no longer works on this team.

Please create a new topic of your own here on this board detailing your issue. Thanks. Year old dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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