Hi, @user_2b4e40. If you have our xFi modem/router combo. You can use the Xfinity app to either remove the connection or pause the device. You can manually do it on each device as well, but I find using our Xfinity app to be the easiest and fastest way to do it. This linkhttps://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi goes over both depending on how you'd like to do that.
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XfinityChristina
Official Employee
•
398 Messages
2 m ago
Hi, @user_2b4e40. If you have our xFi modem/router combo. You can use the Xfinity app to either remove the connection or pause the device. You can manually do it on each device as well, but I find using our Xfinity app to be the easiest and fastest way to do it. This linkhttps://www.xfinity.com/support/articles/personalize-customize-hnetwork-xfi goes over both depending on how you'd like to do that.
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