1 Message
Recently moved and gateway won’t show up on app but WiFi works
Wi-Fi works but doesn’t show up in the app and says I didn’t pay the bill. Can’t access the gateway thru the app at all.
1 Message
Wi-Fi works but doesn’t show up in the app and says I didn’t pay the bill. Can’t access the gateway thru the app at all.
XfinityAlfonso
Official Employee
•
946 Messages
9 months ago
Hey there @user_pehlfa Is this issue still going on? Wi-Fi is good but just not registering in the app? Have you uninstalled/reinstalled? Are you able to use other Apps like Stream/Hotspots with no issues?
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