Tuesday, December 5th, 2023 11:59 PM

Recently moved and gateway won’t show up on app but WiFi works

Wi-Fi works but doesn’t show up in the app and says I didn’t pay the bill. Can’t access the gateway thru the app at all. 

Official Employee


655 Messages

5 months ago

Hey there @user_pehlfa  Is this issue still going on? Wi-Fi is good but just not registering in the app? Have you uninstalled/reinstalled? Are you able to use other Apps like Stream/Hotspots with no issues? 

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