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Tuesday, October 8th, 2024

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Reactivate laptop on homecwifi

My laptop was upgraded to Windows 11. It no longer has a green fit next to assigned devices on app 

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Official Employee

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3K Messages

9 months ago

HI there, user_t8l289! Thanks for reaching out about getting the green light for the laptop. We are happy to help! This link shows how to Manage People in the Xfinity app. Are you still seeing the device assigned to a person/profile? 

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