New Poster
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2 Messages
Re: WiFi home assessment is a joke you don't get free xpods
I have been going back-and-forth with Customer Service for over a month. Finally a tech came to my house did some testing and said I needed the Xfi pods because of the size of the house. Now I’m told to fill out an online form which I cannot find to get them. I type it into Google and I find this forum. Has anybody actually had success? I might as well just buy them things myself because it seems like there’s no light at the end of the tunnel.
XfinityHana
Official Employee
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124 Messages
5 years ago
Hi @Mad01
I've escalated your issue. I'll reach out as soon as I have an update
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