Mad01's profile

New Poster

 • 

2 Messages

Mon, Feb 10, 2020 2:00 PM

Closed

Re: WiFi home assessment is a joke you don't get free xpods

I have been going back-and-forth with Customer Service for over a month. Finally a tech came to my house did some testing and said I needed the Xfi pods because of the size of the house. Now I’m told to fill out an online form which I cannot find to get them. I type it into Google and I find this forum. Has anybody actually had success? I might as well just buy them things myself because it seems like there’s no light at the end of the tunnel.
XfinityHana

Official Employee

 • 

124 Messages

2 y ago

Hi @Mad01 

 

I've escalated your issue. I'll reach out as soon as I have an update

New to the Community?

Start Here