Bpaige's profile

New Poster

 • 

1 Message

Tue, Apr 21, 2020 1:00 PM

Re: Smart plugs only work on 2.4ghz. How to keep wifi gateway at 2.4ghz?

How do you edit the names as suggested in @ sxtawd     post -then once it is edited does it appear in your network options?

Responses

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

1 y ago

Use the xfinity Xfi or my account app to edit your Wi-Fi, if you have pods you can’t split them up
EG

Expert

 • 

87.1K Messages

1 y ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here