micacarson2's profile

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1 Message

Fri, Apr 10, 2020 8:00 AM

Re: Random people connected

Hello. I just got my wifi yesterday and after I set it up the app showed 49 connected devices. I called customer service and they changed my information. But this morning, it still shows 49 connected devices??

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EG

Expert

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87.2K Messages

1 y ago

Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.

We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

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