Visitor
•
1 Message
Random pausing
My laptop keeps randomly pausing itself, I’m pretty sure it has something to do with the Xfinity app that we have to download now. Before the app I’ve never had a problem with connectivity, but since the app has come out I’ve been having issues. Is there anyway to stop the random pause from happening? Please don’t tell me to download the App because I already have it and keep it open whenever I use anything so I can unpause quicker
XfinityChristy
Official Employee
•
2K Messages
3 years ago
I am sure that having your connection randomly pause must be very frustrating, and I am sorry that is happening to you. I think it would give me high blood pleasure. Have you checked the setting with the app to make sure that there is not some sort of rule set up for your laptop. I have parental controls set up on my son's gaming system that does not allow it to connect after 9 PM. You an also set an active time limit. The following link can help with managing the people and devices on your network. Please let me know if you need additional assistance. https://comca.st/3GisCOJ
0
0