Pw

Hi @user_e06910, thank you for reaching out! If you have a Xfinity Gateway you can use the Xfinity app to pause devices on your in home Wi-Fi network. 

 

Internet access for devices connected to your home network can be blocked individually or at the person level. Pausing a person will pause internet access on your home network for all of their assigned devices.

To pause a person:

Select the person from the Connected to your Wi-Fi section on the Wi-Fi tab.
Then select Pause All Devices. You can also select Pause all devices directly from Wi-Fi.

Note: This option will only be available for people that are not already paused or in Downtime and have at least one connected device.

 

You can pause the person for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause the devices.

 

Once a person is paused, any new device assigned to them will be paused.

 

Please note that any in-progress activity might not stop immediately. Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused.

 

To unpause a person:

Select the person from the Connected to your WiFi section on the WiFi tab.
Select Unpause all devices. You can also select Unpause all devices directly from Wi-Fi.

 

If the person is paused under a downtime schedule, you can choose to Wake up all devices directly from the Wi-Fi tab.

This will unpause all devices assigned to that person.

 

Additional information about managing your in home Wi-Fi network can be found here: Manage People With Xfinity xFi