All ready hard rest modem and uninstalled app and reinstalled it no luck and cleared cash still no luck app itself is the problem the wifi management Future as been removed from Xfinity app
Bblake1979 Thank you for reaching out. Are you saying that when you use the Xfinity App and go to 'Account' and then 'Roles and Permissions, ' you don't see anything listed or don't have the option to view it?
Blake, my issue seems similar to your. Try the following steps below IN ORDER.
Powered off the device for 1m, then powered back on. Deleted the app, reinstalled it, connected to my WiFi. It asked me to initialize my internet. I did that. Deleted the app AGAIN. Then reinstalled it. Finally when I connected to it, it was showing all my connected devices and profiles.
hopefully that solves it. My WiFi button was also missing, as I couldn’t access any profiles, connected devices or that stuff.
Bblake1979
Regular Visitor
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7 Messages
3 days ago
All ready hard rest modem and uninstalled app and reinstalled it no luck and cleared cash still no luck app itself is the problem the wifi management Future as been removed from Xfinity app
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XfinityBenjaminM
Official Employee
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3.5K Messages
1 day ago
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user_c2cc7g
Visitor
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4 Messages
1 hour ago
Blake, my issue seems similar to your. Try the following steps below IN ORDER.
Powered off the device for 1m, then powered back on. Deleted the app, reinstalled it, connected to my WiFi. It asked me to initialize my internet. I did that. Deleted the app AGAIN. Then reinstalled it. Finally when I connected to it, it was showing all my connected devices and profiles.
hopefully that solves it. My WiFi button was also missing, as I couldn’t access any profiles, connected devices or that stuff.
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0