Visitor

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3 Messages

Monday, February 16th, 2026 4:05 AM

Profiles missing on my Xfinity App

I had parental controls on my smart TV’s set up using profiles on my app to pause internet access. The option for the profiles are gone. All the devices stayed paused and now I can’t unpause them. Why was the parental control feature removed?

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Visitor

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3 Messages

1 day ago

Please see my example below:

Visitor

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3 Messages

1 day ago

Not a single place to be able to unpause device!

Visitor

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1 Message

4 hours ago

I have same problem. It looks like this problem started showing up after app version upgrade from 5.69 to 5.7

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