Visitor
•
1 Message
port forwarding
I have been unable to set up any port forwarding, every time I tap on the port forwarding button in the app it only says 'we're having some trouble gathering the list of your port forwards'. I have been trying for three days, and have tried every workaround I can find
user_317kmi
Visitor
•
2 Messages
1 day ago
Im having trouble setting up port forwarding from the app. I requested 3 specific ports, it said it opened all 3, but only opened one of them -- port 80. Tech support on the phone does not understand ports at all.
0
0
XfinityMatthew
Official Employee
•
759 Messages
10 hours ago
Hello @user_6j52j8 Sorry to hear the app is not allowing you to change your port forwarding. Can you try the steps listed here https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway? Try the section listed for using the admin tool instead of the app and let us know if that worked.
0
0