U

Sunday, February 25th, 2024 10:52 PM

Closed

Port Forwarding

when i click on Advanced > Port Forwarding in the gateway i reach this page

and when i go WiFi > View Wifi equipment > Advanced Settings > Port Forwarding in the app i reach this page

Visitor

 • 

2 Messages

1 year ago

Exact same issue. Tried reactivating router, reinstalling app, restarting everything multiple times with no success. Others have been having this issue for almost a year.

Official Employee

 • 

2.4K Messages

1 year ago

Hello @user_nxgvtu, I appreciate you grabbing those screenshots to give us a clearer idea of what you're seeing on your end with those port forward attempts. Are you currently using a Xfinity Gateway, or have an Xfinity Gateway in bridge mode by chance? Also, are you signing in with the primary username? 

forum icon

New to the Community?

Start Here