XfiClientBoston's profile

New Poster

 • 

1 Message

Tue, Mar 24, 2020 12:00 PM

Port forwarding issues. Ports forward briefly (10 -30 seconds) and then are closed

I have set up simple port forwards via the new Xfi app interface.  I am briefly able to connect and then the gateway closes the port and no future connections are possible. Rebooting has not changed this experience. I have seen other posts on the forums regarding this; often resulting in a direct consultation from comcast.  Please advise how I can proceed.
 

Responses

EG

Expert

 • 

87K Messages

1 y ago

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to whitelist anything;

 

https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here