@user_zo51la Thank you for taking the time to reach out to us here on our Xfinity Forums. I was not able to replicate that error on my Xfinity Wi-Fi. Just to clarify, if you go to cellular data does the app function without an error message? Are you using a VPN at all on the app? Have you already tried uninstalling and then re-installing the app?
XfinityBillie
Official Employee
•
3.6K Messages
10 months ago
@user_zo51la Thank you for taking the time to reach out to us here on our Xfinity Forums. I was not able to replicate that error on my Xfinity Wi-Fi. Just to clarify, if you go to cellular data does the app function without an error message? Are you using a VPN at all on the app? Have you already tried uninstalling and then re-installing the app?
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