1 Message

Tuesday, November 22nd, 2022 2:27 AM



The app peacock don’t work any More 

New Problem Solver


169 Messages

10 months ago

Hi @user_4b6268, and thanks for reaching out to us at Xfinity!


Thanks for letting us know how we can help and sorry you are having trouble with the Peacock app. We'd be happy to help!


Could you please send our team a direct message with your full name and address? Our team can further investigate this issue. To send a "Direct Message" to Xfinity Support:


Click "Sign In" if necessary

Click the "Direct Messaging" icon 

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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