Visitor

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2 Messages

05/18/2026 7:08 PM

Peacock Premium plan activation

I am trying to Finalize My Account. I put in all the required information. When I hit the Yellow "Finalize Account" Bar, I get a red error banner that says, "Sorry, there's been a problem. Please try again." 

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Official Employee

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2.1K Messages

6 months ago

 

WheelHouse Thanks for submitting a post on our Commuity Forums. Were you able to get passed the red banner message? This article can provide some great information on how to redeem and activate the Peacock subscription. https://www.xfinity.com/support/articles/peacock-premium-offers

 

Visitor

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2 Messages

5 months ago

I squared it away. Thank you. 

Official Employee

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4.5K Messages

Excellent news, @WheelHouse! Did it just work when you tried again or were there specific steps you took to resolve this? Others may benefit from your knowledge that are having a similar concern. <Edited: Punctuation>

(edited)

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Visitor

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1 Message

13 minutes ago

Since WheelHouse was too SELFISH to elaborate on how the issue was resolved.

(Can't tell you HOW FRUSTRATING IT WAS having the same problem, seeing this post and WheelHouse just leaves it at "I squared it away. Thank You." Instead of documenting the actions to resolve it.)

I ran into the same issue, and I resolved it by switching the browser I used to create the account, I went from using Microsoft Edge, which gave me the red banner error, to using Google Chrome and the account was created smoothly with no problems. For all those who run into this post and needs help.

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