Visitor
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2 Messages
Peacock activation help
Hi, i am trying to activate the Peacock subscription that came with my gig speed internet plan, every time i try to activate it gives me am error saying “
Something unexpected happened- try again later”
it’s been over 3 weeks and still same error, i also reached out to customer support and they told me to wait 48 hours and try again. I am still getting same error.
XfinityChelseaB
Official Employee
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2.1K Messages
6 hours ago
Hello @user_5wlzhv, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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