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Wednesday, July 3rd, 2024 3:41 AM

Pausing a device but not working.

When I pause my daughter’s

iPad, it is not pausing.

Official Employee

 • 

1.2K Messages

5 months ago

Hello and Happy Independence Day user_4s5j4n When you go to pause your daughter's iPad, do you see the Grey Pause symbol appear next to it, or does it have the green dot?  Is the iPad added as a profile in the Xfinity App, and can you add an active time limit? 

 

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