U

Visitor

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2 Messages

Tuesday, November 22nd, 2022 1:07 AM

Paused device

My laptop says the Wi-Fi is paused. But there is no devices paused in my XFinity app. I work from home and have made several phone calls to xfinity and it still isn’t working. 

Official Employee

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272 Messages

3 months ago

Thank you for contacting us on the forums, @user_53a928! I'm so sorry to hear about these WiFi issues, but you're in the right place. Is your service still interrupted/paused?

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