Thank you for connecting with us in our community, @user_f1a748. We are happy to assist. Here is an excellent resource for parental controls: https://www.xfinity.com/hub/parental-controls/page/1. Are you referring to the Xfinity app or Xfinity Stream app specifically? We would love to hear back from you.
our identities have been stolen and we have need hacked on every major device. We have had to hide our credit union accounts and cancel our credit cards. On Xfinity, our passwords are stolen every day and we have to go through a lot of trouble to reset them, only to have them stolen again the next day. Please help
Hello @user_t7q23w. Thank you for reaching out to our Community Forums. We definitely don't want any of our customers to go through identity theft, and want to ensure your services with us are secure! Please reach out to the Comcast Customer Security Assurance Team at 844-335-8719 who can help handle situation like this one. https://internetsecurity.xfinity.com/help/report-abuse
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityLinda
Official Employee
•
1.2K Messages
1 year ago
Thank you for connecting with us in our community, @user_f1a748. We are happy to assist. Here is an excellent resource for parental controls: https://www.xfinity.com/hub/parental-controls/page/1. Are you referring to the Xfinity app or Xfinity Stream app specifically? We would love to hear back from you.
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